Like most of us who try to get a real human being on the phone when we call to ask a question (or report a problem), we get nothing but a voice system that keeps us frustrated; on line (holding), and running up our phone bill.Here's a link that's been created to help you by-pass some of the waiting time - it's organized by category. Notice most of the banking institutions are using it; travel agencies - credit card companies, and many large retail stores.
I'm using it - hope it helps you.
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